Sterling Acrylics Account Coordinator
Paris, Tennessee•Full-time
About the Job
STATEMENT OF PURPOSE: (Job Summary)
This position will work collaboratively with the Parts Sales Team and the Four Seasons Manager to provide outstanding support and service to Sub-Distributor customers. The main focus of this position is to key orders, provide shipping and tracking information, assist with product inquiries and ensuring clear communication of pricing and policy updates.
SKILLS/QUALIFICATIONS:
- High School diploma or GED.
- Previous clerical or administrative experience required.
- Basic proficiency in Microsoft Excel preferred.
- Strong written and verbal communication skills.
- Customer-service oriented with the ability to build positive relationships.
- Highly organized and detail-oriented.
- Ability to multitask and prioritize in a fast-paced environment.
- Must be dependable and maintain good attendance.
JOB DUTIES:
- Manage a portfolio of Sub-Distributor customer accounts.
- Accurately enter customer orders and ensure timely processing.
- Send shipment tracking and order confirmation emails to customers.
- Communicate updates on pricing, policies, and product availability.
- Provide support and product knowledge for acrylic shields.
- Respond to and assist with general customer inquiries and questions.
- Support the Parts Sales Representatives as needed, including handling parts-related calls.
- Collaborate with the Four Seasons Manager over FS Sub-Distributors.
- Maintain organized records and provide administrative support as needed.
- Assist the FS Parts Department with telephone sales and order entry, as needed.
WORK ENVIRONMENT:
This job operates in an office setting with casual dress attire. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
PHYSICAL DEMANDS:
Visual acuity, speech, hearing, and hand and eye coordination required. Manual dexterity required to operate a computer keyboard and basic office equipment. Subject to long periods of sitting with repetitive use of hands, fingers, wrists. Must be able to lift up to 10 lbs., bend, stoop, kneel, crawl, twist, and reach.
About Four Seasons Sales & Service
Four Seasons was founded on an unwavering principle... give customers what they want and need to operate a successful, stress-free business. That is the reason we offer you a premium catalog filled with all the latest products, a 120,000 square foot warehouse, a knowledgeable and well-informed staff, innovative technology and the best customer service in the industry. We understand that to help you achieve your goals, we have to continually expand our resources. Four Seasons is proud to be part of an employee stock ownership plan. This means that Four Seasons' specialists and team members have the ability to share in our company's success. We understand that to help you achieve your goals, we have to continually expand our resources. We have a team of incredibly productive and highly motivated individuals that will settle for nothing less than excellence. What does this dedication mean for you and your business? This means your order will be taken, shipped, and arrive at your salon in the most professional and expedient manner possible. Your satisfaction ensures our success. Check us out at http://www.fstanning.com.